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Processing a shift change request in the team app.
Processing a shift change request in the team app.

Action employee requests from your mobile device.

Alex Blythe avatar
Written by Alex Blythe
Updated over a year ago

Viewing shift change requests

Requested shift changes can be seen in the management view of the app in shift changes.

A shift change can be:

  • A shift swap request.

  • A shift drop request.

Processing a shift swap request

Select the request, details of the request will be shown including any financial impact that the shift swap may have on the schedule.

The request can be approved or rejected at the bottom of the screen.

💡Any changes are made on the schedule automatically. A push notification will be sent to the employee(s) to let them know of the change.

Processing a shift drop request

Select the request, the detail of the shift that is being requested to be dropped is

shown in the middle of the screen.

You can choose to delete, reject or swap the shift. Select swap shift to approve the shift drop and select what happens to the shift.

Choose to either find a replacement or leave the shift open.

Select find a replacement to reassign the shift to another employee. Choose an employee from the list.

The details of the change in employee will be shown on the next screen including any financial impact the swap would have on the schedule cost. Select confirm.

If you choose to leave the shift open you will be asked to confirm this.

💡Once confirmed the shift will be shown as an open shift for the employees to request.

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