In the team app select the shift that you wish to swap from the schedule.

Select request a shift change at the bottom of the screen.

Choose the shift you would like to swap with from the available list.

This will open the shift, you can add a note to the person whom you wish to swap with.

Select send request.

The person whom you have requested to swap with will be notified. The request will appear under shift swaps on the home screen.

A record of shift swaps will open. You can select to see pending or actioned shift swaps at the top of the screen.

To accept or decline a swap, select the relevant record and use the icons at the bottom of the screen.

💡When choosing to accept or decline you can consider the financial and time implications by reviewing difference (hrs) and Pay difference if approved (estimated).

If you decide to decline a swap you can add a note before selecting to decline. The person who requested the swap will then be notified.

If a swap is accepted, the manager will then be notified so they can approve or decline the request as necessary.

In the team app select the shift that you wish to drop from the schedule.

Select request a shift change from at bottom of the screen.

Select drop this shift.

You now have the option to add a note to the approver.

Select send request.

The request has now gone to your manager for approval. Requests for shift changes can be viewed from the home screen by selecting shift changes.

Filter your request using the pending and actioned tabs.

The status of your request is highlighted at the top of the request box.

💡You will receive a push notification once your request has been approved or rejected.

A list of open shifts can be found by selecting open shifts on the home screen.

A list of open shifts will be displayed, the list can be filtered by open, pending or actioned requests.

Select the shift you wish to claim.

The detail of the shift will be displayed, add a note if desired.

Select request this shift, your request will be sent to a manager for approval.

💡You will receive a push notification once the request is approved or rejected.