This article explains timecard auto-approval on the Nory web app. Auto-approval is part of the new Timecards page, which is in Beta and available to every brand. Auto-approval is off until someone switches auto-approval on for a location. To switch auto-approval on, see "How do I turn on timecard auto-approval and change the rules?"
What auto-approval does
Auto-approval means Nory approves the routine shift timecards, so managers only review the ones that need a decision.
Nory checks a shift timecard against your location's rules when the employee clocks out, and again every time someone edits the timecard.
If the timecard passes every rule, Nory approves the timecard straight away.
If the timecard breaks any rule, the timecard stays Pending and shows each issue, so a manager can fix the timecard or approve it anyway.
An auto-approved timecard is treated the same as one a manager approved. An auto-approved timecard is included in timecard exports, and if your brand uses Nory Pay, the timecard reaches your pay run in the same way.
How to spot an auto-approved timecard
Timecards approved by Nory are labelled so you can always tell them apart.
The Status column on the Timecards page shows Auto-approved.
In the timecard's side panel, the History tab shows Approved by Nory with the date and time.
Timecards Nory never approves automatically
Some shift timecards always wait for a person, even when they pass every rule.
Timecards dated more than 7 days ago.
Timecards on a day that is locked on the schedule.
Any timecard a person has unapproved. Once someone unapproves a timecard, Nory leaves that timecard for a person to approve from then on.
Timecards from before auto-approval was switched on
Switching on auto-approval does not go back and approve timecards that already exist. Nory checks an older timecard the next time someone edits it. Nory only approves that timecard automatically if the timecard is dated within the last 7 days.
Undo an auto-approval
An auto-approved timecard can be unapproved like any other timecard.
On the Timecards page, select the timecard.
Select Unapprove.
Nory does not approve that timecard again automatically. A manager needs to approve the timecard.
Still need help?
Before you contact Nory Support, check the following:
Shift auto-approval is switched on for the location. To check, select your brand name at the top of the left-hand menu, then Settings, choose the location under Locations, and select Timecards.
The timecard has no issues listed on the Timecards page.
The timecard is dated within the last 7 days and is not on a locked day.
Nobody has unapproved the timecard before.
When you contact Support, have the employee's name, the location and the date of the timecard ready.