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How to Receive an Order in Nory

Sara C avatar
Written by Sara C
Updated over 2 weeks ago

Receiving an order in Nory is how you confirm a delivery has arrived and move it from Requested to Received.

In this article we'll cover:
1. Receiving with Order

2. Receiving without Order

3. How to Check Who Placed, Modified, or Received an Order

Receive with Order

Here's a video walkthrough 👇 (takes a moment to load)

Option 1: Receive an order manually (quick entry)

  1. In Nory, go to Purchases

  2. Click the Orders tab

  3. Find the order with the status Requested (this is the one you need to receive)

  4. Click into the order

  5. Enter the Invoice Number (manual entry)

  6. Add the Total Quantity

  7. Click Receive Order

✅ Done - the order is now received.

Option 2: Receive an order by uploading an invoice (scan workflow)

  1. In Nory, go to Purchases → Orders

  2. Click into the order you want to receive

  3. Click Add Photo

  4. Upload the invoice

    • Or use the IM Nory app to take a photo of the invoice

  5. Click Submit

After submitting, the order status will move to Scan Processing.

  1. Wait for the scan to finish

    • You’ll get a mobile notification saying the scan was processed

  2. Go back into Nory and open the order (now marked Scan Processed)

  3. Click Receive Order

✅ Done- the order is received after the invoice scan is processed.

Receive without Order

Receiving without order means that you want to receive a delivery for an order you didn't place through Nory.

  1. In Nory, go to Purchases → Orders

  2. Click into Receive without Order

  3. Select a Supplier

  4. Click Add Photo

  5. Add Photo / Add manually

    • Add Photo

    (Wait for the scan to finish)

    • You’ll get a mobile notification saying the scan was processed

    • Go back into Nory and open the order (now marked Scan Processed)

    • Click Receive Order

    • Add manually

  • Input information as on the delivery note/invoice

  • Click Done

  • Ensure you add all items

  • Click View delivery

  • Click Receive Delivery

How to Check Who Placed, Modified, or Received an Order

Sometimes you may need to understand who took action on an order - for example, who placed it, who changed it, or who received it. Nory keeps a full order history so you can easily see this information.

Step-by-step: Viewing an order’s history

  1. Go to Purchases in Nory

  2. Click on the Orders tab

  3. Find and click on the specific order you want to review

  4. Once inside the order, look to the top-right corner

  5. Click the menu (three dots)

  6. Select Show History

What you’ll see in Order History

The order history shows a timeline of actions, including:

  • Who placed the order

  • Who modified the order (and when)

  • Who received the order

  • Any other key updates made to the order

Each action is time-stamped, so you can clearly see what happened and when.

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