Nory helps you plan labour better, control stock, and make faster decisions during busy shifts.
We start with Nory core flows that need to be completed regularly by users and progress to more advanced topics through the article. This guide is intended to be followed in chronological order from top to bottom.
How to place and order
Nory's AI drives our demand based ordering, this is a great way to reduce the volume of orders and minimise waste while also ensuring correct supply to meet the demand and not cap your revenue.
For all stock lines Nory predicts you need to order, we will display a pop up under this item with the necessary volume.
*Please note that accurate demand based ordering depends on the quality of your stock counts and forecast.
For suppliers that do not accept email orders and you still need to place them through their dedicated portal, it's still a good idea to place this order through Nory in parallel. This is a good practice to communicate with your colleagues and let them know the order has been placed.
How to accept orders
Most frequent order statuses you need to know:
Draft - order started but not sent to the supplier yet
Requested - order sent to supplier, not received yet
Scan in review - we didn't match all items in your picture, this is being reviewed by our team
Scan processed - order ready to be received
Completed - order received, no further action needed
For supplier your don't place orders for, you still need to receive them to tell Nory what you have in stock to keep accurate records. In this case you can utilise "Receive without order" option on the Orders page. You can still scan the invoice in the same way and utilise Nory's AI to process it.
Why my invoices go to "scan in review"
How to complete a stock count
1. Prepare Before You Start
Count at the same time each week (ideally at the end of Sunday)
Ensure all deliveries are received and entered before counting.
Organize storage areas (group like items together).
2. Use the App Properly
Count directly into the Nory app — do not use paper and transfer later.
Select the correct unit of measure (kg, litres, units, packs).
3. Count What’s Physically There
Open boxes and check inner quantities.
Weigh part-used items when required — do not estimate by sight.
Separate full packs from partial packs.
4. Be Systematic
Move in one direction through storage (top-to-bottom, left-to-right).
Do not skip shelves and return “from memory.”
Complete one location fully before moving on.
How to setup stock count templates
Your account has to have permission to edit stock counts to access and manage templates.
Advanced and Admin users
(You will need additional permissions to have access to these parts of Nory)
How to set up onboarding documents
How to link POS IDs
How to create items
How to remove duplicate items
How to setup storage areas
Link to the storage areas sheet here.