Nory allows you to keep track of what you’re owed by suppliers – whether it’s items you’ve ordered and didn’t receive or a sudden price change, we have you covered.
Creating credit notes
If you find a quantity or price discrepancy between the delivery and the invoice, Nory will automatically create a credit note for you.
This can happen at the point of delivery, but also when you’re looking over your invoices at a later stage.
Each discrepancy creates a separate credit note, which means discrepancies for a single item can be shown as 2 credit notes: 1 price note and 1 quantity note.
Viewing credit notes
You can see all your credit notes in the Credit notes list in Nory. You can also filter those credit notes by Location, Supplier and Type to see, for example, credit notes:
For only 1 Location
For a particular Supplier
For quantity differences only
Take a look now - just click the button below to view your credit notes list:
Actioning credit notes
You can mark credit notes as received both on the list and on the individual invoices.
Receiving credit notes from the list
You can also mark a number of credit notes as received in one go – simply use the checkboxes on the left hand side of the screen to select credit notes, then click “Receive”.
You’ll see the received credit notes marked with a check mark – that means you’re done!
Receiving credit notes from the invoice
You can also action credit notes straight from the invoice. Simply check the ones you’ve received and click the “Receive” button.
Mark as not received
If you mistakenly marked a credit note as received, you can always undo this! Simply select that credit note, and click “Undo receive” button on the credit notes list or the individual invoice.
Credit notes and price changes
For suppliers whose price changes you auto-accept, price credit notes are not created.
For suppliers whose price changes you review, accepting a price change for an item immediately removes the associated credit note.
Credit notes and editing invoices
Once you’ve marked a credit note as received, you can’t edit the invoice that the credit note came from. But that’s easy to change: simply mark the received credit note as not received, edit the invoice, then receive the credit note again – and you’re done!
That’s it, you’re now ready to reconcile your credit notes! Go ahead and try it now: