On the Orders page in Nory, you will notice that an order can have various statuses;
These statuses help you track the progress of your scanned invoices and ensure accuracy.
You will now receive push notifications to keep them updated on the status of your scans.
You'll notified when an invoice has been:
Successfully scanned ✅
Sent for review 🔍
or has failed 🚫
Let’s break down what each status means and how to navigate them effectively.
Scan Processing
This status appears immediately after you scan your invoice.
During this stage, Nory’s AI is working behind the scenes to extract information from your invoice and process it into the system.
While a scan is processing, no further actions can be taken.
💡 Tip: Install the Nory IM app on your phone to receive push notifications once the processing is complete—no need to check back manually!
Scan Processed
This status indicates that the AI successfully processed your invoice.
At this point, you can review the invoice, ensure the details are accurate, and accept the order.
Scan in Review
If the AI couldn’t accurately read the information, the scan will move to this status for further review.
Our team aims to complete this review within six hours, even on weekends.
💡 In a hurry? You can manually input the invoice information by clicking on the order and selecting Enter Manually.
Scan Failed
This status indicates that the scan could not be completed due to an error.
In this case, you may need to re-scan the invoice or manually enter the information.
Need Help Reviewing an Invoice?
If you encounter issues while reviewing an invoice, click the Send for Review button. Our team will assist you in resolving the problem and ensure your invoice is processed correctly.
By understanding these statuses and how to manage them, you can streamline your order process and maintain more accurate stock management.
If you have additional questions, feel free to reach out—we’re here to help!
📖 Bump into any errors? Learn about Error Handling in AI Invoice Scanning