How it works?
On the Orders page in Nory, you'll notice that an order can have various statuses. These statuses help you track the progress of your scanned invoices and ensure accuracy.
You will now receive push notifications to keep you updated on the status of your scans. You'll be notified when an invoice has been:
Successfully scanned ✅
Sent for review 🔍
Or has failed 🚫
The sections below explain what each status means and how to navigate them effectively.
Scan Processing
This status appears immediately after you scan your invoice.
During this stage, Nory's AI is working in the background to extract information from your invoice and process it into the system.
While a scan is processing, no further actions can be taken.
💡 Tip: Install the Nory IM app on your phone to receive a push notification once processing is complete, so you don't need to check back manually.
Scan Processed
This status means the AI successfully processed your invoice.
At this point, you can review the invoice, confirm the details are accurate, and accept the order.
Scan in Review
If the AI couldn't accurately read the information, the scan moves to this status for further review.
Our team aims to complete this review within six hours, including weekends.
💡 In a hurry? You can manually enter the invoice information by clicking on the order and selecting "Enter Manually."
Scan Failed
This status means the scan could not be completed due to an error.
If this happens, you may need to re-scan the invoice or manually enter the information.
Need Help Reviewing an Invoice?
If you run into issues while reviewing an invoice, click the "Send for Review" button. Our team will help you resolve the problem and make sure your invoice is processed correctly.
Understanding these statuses and how to manage them will help you streamline your order process and maintain more accurate stock management.
If you have additional questions, feel free to reach out. We're here to help.
📖 Run into any errors? Learn about Error Handling in AI Invoice Scanning.