Where do Nory's sales figures come from?
Nory connects directly to your POS and pulls in your sales automatically. Nory shows net sales on the Sales Insights page. Net sales is calculated from three figures:
Gross sales
minus value added tax (VAT)
minus service charge
đ Learn more about Connecting your sales data to Nory
đ Learn more about Tracking Your Restaurants Sales Performance
How does Nory forecast sales?
Nory uses your past sales to predict future sales for each location. The forecast:
Predicts sales for each hour, up to 35 days ahead.
Updates continuously as new sales come in from your POS.
Is built separately for each location.
Takes account of your trading patterns, seasonality, holidays and, where relevant, weather.
Gets more accurate as Nory collects more of your sales history.
Forecasts only generate for the days your location is open. You set these in Settings under Locations, in the Opening hours section. Events you log under Holidays and events in the same place are a record for your team only and do not change the forecast.
Forecasts rely on your sales data. If sales are missing for some days, the forecast for future days can be affected until the missing sales are restored.
Viewing sales against forecast
On the Sales Insights page, the main tile view compares your sales with the forecast. Switch to the Orders view to compare order volumes with the forecast. [CONFIRM: navigation path to Sales Insights]
Nory also forecasts these figures separately:
Dine-in revenue
Pick-up revenue
Delivery revenue
Average check size
Each figure is compared with the previous equivalent period, for example this week against last week, or this month against last month.
To see more detail:
Click a day on the chart to see hourly sales against forecast for that day, which helps you set staffing levels through the day.
Use the location selector in the top-left corner to choose a location.
Changing the forecast for a day
If you know something Nory doesn't, such as a local event or a large private booking, you can override the forecast for a day from the schedule.
Go to Schedule & Workforce, then the Schedule tab.
Click the sales figure shown under the day in the header.
Enter your revised forecast.
Press Enter to save.
To go back to Nory's original forecast, click the three dots in the top right of the schedule and select Reset sales forecast. The Cost of Labour percentage (COL%) on the schedule is calculated against forecast sales, so changing the forecast changes the COL% shown for that day.
Sales look wrong, missing, or the forecast seems off?
Small differences between Nory and your POS are common, but missing sales are not. Both are covered in Why don't sales in my POS match Nory?
If the forecast for a location looks wrong and sales for recent days are correct, contact Support from the chat in Nory with the location, the dates, and the forecast figure you expected.