1. Using the Nory Mobile Apps
Nory offers three native mobile applications, distributed via the Apple App Store and Google Play Store:
App | App Name | Description |
Employee App | Nory Team | Employee self-service: clock in/out, schedules, availability |
Kiosk App | Nory Kiosk | In-store kiosk app for staff clocking in/out operations |
Management App | Nory IM | Inventory management, ordering, transfers |
1.1. The Nory Team — Minimum Requirements
The Nory Team app is the employee self-service app for clocking in/out, viewing schedules, managing availability, and receiving shift notifications. Designed for front-line restaurant staff on their personal devices.
Camera, location, and push notification permissions are required on all operating systems.
📱 iOS
Requirement | Minimum |
iOS version | 14.0 or later |
Devices | iPhone 6s or newer, iPad (5th gen) or newer, iPod Touch (7th gen) |
Storage | 100 MB free space |
🤖 Android
Requirement | Minimum |
Android version | 7.0 (Nougat) or later (API level 24) |
Target SDK | Android 14 (API 35) |
Storage | 100 MB free space |
1.2. The Nory Kiosk App — Minimum Requirements
The Nory Kiosk App is the fixed-station app for shared in-store tablets. Enables team clock-ins and simple location management without requiring individual devices. Ideal for back-of-house or entrance placement.
📱 iOS
Requirement | Minimum |
iOS version | 13.0 or later |
Devices | iPad (5th gen) or newer recommended; iPhone supported but not recommended |
Storage | 100 MB free space |
🤖 Android
Requirement | Minimum |
Android version | 5.1 (Lollipop) or later (API level 22) |
Target SDK | Android 14 (API 34) |
Storage | 100 MB free space |
Recommended form factor | Tablets (7" screen or larger) |
ℹ️ Note: The Kiosk App has the broadest device compatibility. However, for the best experience in a customer-facing or back-of-house kiosk environment, we strongly recommend tablets with screens 7 inches or larger running Android 10+ or iOS 15+.
1.3. The Nory Inventory Management App — Minimum Requirements
The Nory IM App is the inventory management mobile solution for scanning deliveries, completing stock counts, placing supplier orders, and managing transfers between locations. Built for managers and kitchen leads.
📱 iOS
Requirement | Minimum |
iOS version | 14.0 or later |
Devices | iPhone 6s or newer, iPad (5th gen) or newer |
Storage | 150 MB free space |
🤖 Android
Requirement | Minimum |
Android version | 7.0 (Nougat) or later (API level 24) |
Target SDK | Android 14 (API 35) |
Storage | 150 MB free space |
Permissions | Camera (document scanning), Push Notifications |
2. The Nory.ai Web Application
The Nory Web Application is the full-featured management dashboard for scheduling, labour insights, sales reporting, inventory oversight, and restaurant settings. Optimised for desktop browsers and tablets.
The Nory web platform is accessible at app.nory.ai from any modern web browser.
2.1. Supported Browsers
Browser | Minimum Version | Support Level |
Google Chrome | Latest 3 major versions | Fully supported (recommended) |
Mozilla Firefox | Latest 3 major versions | Fully supported |
Apple Safari | Latest 3 major versions (Safari 15.6+) | Fully supported |
Microsoft Edge | Latest 3 major versions (Chromium-based) | Fully supported |
Samsung Internet | Latest 2 major versions | Supported |
Opera Mini | — | Not supported |
Internet Explorer | — | Not supported |
2.2. Screen Resolution Guidelines
The Nory web app uses a responsive layout with three display modes:
Mode | Screen Width | Experience |
Mobile | Below 768px | Full-screen navigation drawer, single-column layout |
Tablet / Intermediate | 768px – 956px | Floating sidebar overlay, adapted layout |
Desktop | 956px and above | Full sidebar navigation, multi-column layout |
Recommended minimum resolutions:
Device Type | Minimum Resolution | Recommended Resolution |
Desktop / Laptop | 1280 x 720 | 1920 x 1080 or higher |
Tablet (browser) | 768 x 1024 | 1024 x 1366 or higher |
Mobile (browser) | 375 x 667 | 390 x 844 or higher |
Tip: For management tasks involving inventory, scheduling, and reporting, a desktop or tablet with a screen width of 956px or greater is strongly recommended for the best experience.
3. Network & Connectivity Requirements
Nory is a cloud-based platform. An active internet connection is required at all times for all Nory apps and web access. The apps do not support offline mode.
3.1. Wi-Fi / Internet Speed
Usage Scenario | Minimum Download Speed | Recommended Download Speed |
Single device (employee clock-in, basic tasks) | 2 Mbps | 5 Mbps |
Multiple devices in one location (3–5 users) | 10 Mbps | 25 Mbps |
Busy restaurant (5+ concurrent users, kiosk + management) | 25 Mbps | 50 Mbps+ |
3.2. Additional Network Guidance
Latency: Under 100ms for a smooth real-time experience. Under 50ms is recommended.
Connection type: Wi-Fi or cellular data (4G/LTE or better). 3G connections may result in slow load times.
Firewall / network restrictions: The following domains must be accessible from your network:
app.nory.ai(main application).launchdarkly.com(feature configuration).intercom.io(in-app support chat).sentry.io(error reporting).mixpanel.com(analytics).sendbird.com(in-app messaging).onesignal.com(push notifications)
4. Summary Table — All Apps at a Glance
| Employee App | Kiosk App | Management App | Web (Browser) |
iOS minimum | 14.0 | 13.0 | 14.0 | Safari 15.6+ |
Android minimum | 7.0 (Nougat) | 5.1 (Lollipop) | 7.0 (Nougat) | Chrome/Edge/Firefox latest 3 |
Recommended form factor | Phone or tablet | Tablet (7"+) | Phone or tablet | Desktop or tablet (956px+) |
Push notifications | Yes | No | Yes | No (browser only) |
Camera required | Optional | No | Yes (scanning) | No |
Location required | Yes (clock-in) | No | No | No |
Internet required | Always | Always | Always | Always |
5. Frequently Asked Questions (FAQ)
Q1: Can I use the Nory web app on my phone's browser instead of installing the mobile app?
Yes. The Nory web app at app.nory.ai is fully responsive and works on mobile browsers. However, certain features — such as push notifications, camera-based document scanning, geolocation-based clock-in, and offline data caching — are only available through the native mobile apps. For the best mobile experience, we recommend installing the appropriate app from the App Store or Google Play.
Q2: My device meets the minimum OS version but the app runs slowly. What should I do?
The minimum OS versions represent the lowest supported threshold, not the recommended experience. For optimal performance, we recommend running iOS 16+ or Android 12+, having at least 2 GB of RAM, and ensuring you have the latest app version installed. Additionally, close other memory-intensive apps and ensure your device has at least 200 MB of free storage.
Q3: Do I need a dedicated internet connection for the Nory Kiosk, or can it share the restaurant's public Wi-Fi?
We strongly recommend a separate, private network for operational devices (kiosks, management tablets). Sharing a public guest Wi-Fi network exposes the system to bandwidth contention during peak hours and potential security risks. If a separate network is not feasible, ensure your router supports bandwidth prioritisation (QoS) and allocate sufficient bandwidth to Nory devices.
Q4: Which browser should I use for the best experience on desktop?
Google Chrome (latest version) is our recommended browser. It consistently provides the best performance and compatibility with the Nory platform. Microsoft Edge (Chromium-based) and Firefox are also fully supported. Safari is supported but may occasionally lag behind in rendering certain UI components due to differences in how WebKit handles modern CSS features.
Q5: Are Chromebooks or low-cost Android tablets supported?
Chromebooks can access the Nory web app through the Chrome browser and are fully supported for browser-based use. For the Kiosk App or Management App on Android tablets, ensure the device runs Android 7.0 or later (Android 5.1 for Kiosk only), has at least 2 GB of RAM, and a screen size of 7 inches or larger. Budget tablets from brands such as Samsung Galaxy Tab A or Lenovo Tab M series work well for kiosk and inventory operations.
For further assistance, reach out to Nory support via the in-app chat (Intercom) or contact your dedicated account manager.