The Compliance Assistant is a rules engine built into Nory. It applies the correct workforce rules to each location automatically based on its jurisdiction where relevant, so you do not have to research or configure them yourself.
As you build a schedule, Nory checks it against these rules and flags issues before you publish.
For US locations, your compliance assistant covers rules such as:
Maximum number of worked hours per week/day
Rest and meal breaks
Days of rest and minimum time between shifts.
Minimum wage, which varies by state and cities.
How rules are applied to each location
When a location is set up, the Assistant applies the rules based on its jurisdiction automatically.
You can review which rules are active for any location and see why they apply, then adjust them to fit your business.
To do this, go to your compliance settings at brand level.
Compliance settings location-level overrides
Rules start from the defaults for the jurisdiction. Where a single location needs something different, you can override a specific rule for that location without changing the defaults everywhere else.
You have the option to:
Turn a rule off if it doesn't apply to your business (e.g. a fair work week rule)
Switch the enforcement of the rule from blocking to warning (hard vs soft) and vice versa
Update the threshold for some of these rules (e.g. from 40 to 30 hours limit)
Hard rules, soft rules, and schedule implications
Soft rule: shows a warning when a schedule breaks it, but users can still submit the schedule for approval or publish the schedule (based on their access level).
Hard rule: blocks publishing or approval until the issue is resolved.
Troubleshooting Hard Rule Breaches
If publishing is blocked due to a hard compliance rule, follow these steps to resolve the issue:
Check Compliance Rules: Click the "Compliance" button next to "Publish" to view the blocking rules for the week.
Fix Timecard Issues: Address any timecard problems, such as missing clock-outs or incorrect break durations.
Resolve Rule Breaches: Adjust shifts to comply with rules like weekly maximum hours.
Modify Compliance Settings: If a compliance rule does not align with your operational needs, an Admin can change the rule from "Blocking" to "Warning" in the brand compliance settings. This adjustment prevents the rule from blocking publishing.
Supported jurisdictions
We support all our customers US jurisdictions:
Alabama
Arizona
California
Colorado
Connecticut
District of Columbia
Florida
Georgia
Hawaii
Illinois
Massachusetts
Nevada
New Jersey
New York
New York City
Ohio
Oregon
Pennsylvania
Seattle
Texas
Washington (state)
Utah
đĄ Tip: if you have a location outside of this list of jurisdictions, reach out to your account manager and we will get it added.
Schedule Visibility Settings
Publishing After Hiding a Schedule
If you accidentally click "Hide Schedule" in the web app, the schedule is only hidden from staff while you make edits. To make the schedule visible again:
Simply publish the schedule. Publishing will automatically unhide it and make it visible to staff. There is no need to manually unhide the schedule.