What are people compliance tasks?
Some compliance issues need to be fixed at employee level rather than from your schedule. The Compliance Assistant checks employee profiles and surfaces these as tasks at the top of the People page. You get a view of what needs attention, with the recommended action to resolve each one.
Note: Tasks you do not action stay on the list and carry over to the next day until they are resolved.
What is covered
The assistant flags the following people compliance tasks:
Task | How to resolve |
Employee earning below minimum wage | Update the employee's pay to match or exceed the minimum wage for their home location's jurisdiction. |
Visa expired |
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Visa expiring within 30 days | A heads-up while the employee can still work.
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Resolving people compliance tasks
Resolving a minimum wage task
Open the task and update the employee's pay rate to at or above the minimum wage for their jurisdiction. Once updated, the task clears.
Note: Minimum wage is based on the employee's home location's jurisdiction, and where relevant, their age.
Resolving a visa task
Visa expired: the employee is automatically prevented from being scheduled for new shifts. To resolve, add the new visa document and a future expiry date on the employee's profile. This immediately unblocks the employee who can be scheduled again and clears the task.
Visa expiring soon: follow up with the employee to renew before it lapses. They can still work in the meantime. Update the expiry date once you have the new document.
⚠️ Note: For the Visa reminder to be sent out to employees for them to upload their visa document, remember to first add this in the documents being requested from the Nory app from your brand settings
When an employee is already scheduled
If an employee with an expired visa or missing documents already has upcoming shifts, the task shows you those shifts so you can act on them. A few situations to be aware of:
Upcoming shifts: these will be removed and added as open shifts instead. You can review them and reassign these shifts to other members of your team.
Approved timecards: shifts that already have an approved timecard cannot be removed. Review and edit these in the timecards view if needed, so an existing approval is never undone unexpectedly.